How does it work?
HE-75’s scope includes everything that impacts usability and safety, extending beyond the physical product design to include all digital interfaces (graphical user interface, displays, mobile apps, companion software, etc.), instructional materials (IFUs, Quick Start Guides, User Training materials and Operator Manuals), and any packaging (primary, secondary, shippers, etc.) that impact usability. A typical usability research program revolves around a multiphase process including: